LokZon takes the security of your data and our platform seriously. This page outlines the measures we use to protect your information and how you can help keep your account secure.
1. Data Protection
We use industry-standard practices to protect data in transit and at rest. Where applicable, we use encryption (such as TLS for data in transit) and secure storage practices to reduce the risk of unauthorised access or disclosure.
2. Access Control
Access to our systems and your data is restricted to authorised personnel on a need-to-know basis. We enforce strong authentication and access policies for our team and encourage you to use strong, unique passwords and enable additional security options where we offer them.
3. Monitoring and Incident Response
We monitor our systems for suspicious activity and have procedures in place to respond to security incidents. If we become aware of a breach that affects your personal data, we will take steps to contain the incident and, where required by law or appropriate, notify you and relevant authorities.
4. Third-Party and Infrastructure
We work with service providers who meet our security and privacy standards. We assess and review their practices where they handle data on our behalf.
5. Your Role
You are responsible for keeping your account credentials secure and for the security of any devices you use to access LokZon. Do not share your password, and log out from shared devices. If you suspect unauthorised access to your account, contact us immediately.
6. Reporting Security Issues
If you discover a security vulnerability or have a security concern, please report it to us via the contact details on our Contact page. We will investigate and respond appropriately. We ask that you do not publicly disclose the issue before we have had a chance to address it.
7. Trust & legal
For how we process data when you run a store on LokZon, see our Data Processing Agreement (summary). For third-party services we may use to operate the platform, see Subprocessors. Our Privacy Policy and Cookie Policy describe broader privacy practices.